okbje Privacy Policy

okbje ("we", "our", or "platform") is a trusted online gaming and sports betting platform in Bangladesh. This privacy policy ("policy") describes what information we collect when you use the okbje website, why we collect it, how we use it, and under what circumstances we share it with third parties. By reading this policy you will understand what your privacy rights are and how we protect them.

By using our services you agree to comply with the terms of this privacy policy. If you have any objection to any part of this policy, please contact us or refrain from using our services.

1. Types of Information Collected

We collect information about you in various ways. The main categories of information collected are outlined below:

1.1 Information You Provide Directly

When you register with okbje or use our services, you provide the following information yourself:

• Full name and date of birth
• Email address
• Password (stored in encrypted form)
• Payment information such as bKash, Nagad, Rocket, or Upay account numbers
• Documents required for identity verification (national ID card or passport)
• Information provided during live chat or email contact

1.2 Automatically Collected Information

When you visit our website, certain information is collected automatically:

• IP address and device type
• Browser version and operating system
• Pages visited and session duration
• Click patterns and navigation data
• Data obtained from cookies and similar tracking technologies

1.3 Transaction-Related Information

Information relating to financial transactions on your account — such as deposit and withdrawal history, bet details, and bonus usage records — is stored.

2. Purpose of Using Your Information

okbje uses your information for the following legitimate purposes:

1. Account management: Your identity-related information is used to create, verify, and keep your account secure.
2. Service delivery: Transaction information is needed to accept deposits, process withdrawals, and keep gaming services running.
3. Customer support: Our support team uses contact information to resolve your issues and answer your questions.
4. Fraud prevention: To identify and prevent unauthorized access, money laundering, and other illegal activities.
5. Responsible gaming: To detect problematic gaming behavior and provide support to players.
6. Legal compliance: Certain information must be retained to comply with applicable laws and regulations.
7. Service improvement: Analytical data is used to improve platform performance and user experience.

3. Cookie Policy

The okbje website uses cookies and similar technologies. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential cookies: Essential for the basic functionality of the website. Without them, login, session management, and security features do not work.
• Functional cookies: Used to remember your preferences such as language selection.
• Analytics cookies: Collect statistical data to understand which parts of the website are used most.
• Security cookies: Help detect fraud and unauthorized access.

You can control cookies by changing your browser settings. However, disabling essential cookies may cause many features of the platform to stop working.

4. Sharing and Disclosure of Information

okbje does not sell your personal information to third parties. However, sharing information may be necessary in certain circumstances:

4.1 Service Providers

We work with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical infrastructure services. These partners are given only the information needed to carry out their specific responsibilities and are bound by strict confidentiality agreements.

4.2 Legal Requirements

We may disclose information to comply with court orders, lawful requests from law enforcement agencies, or applicable laws. In such cases we provide only the minimum information legally required.

4.3 Business Transfers

If okbje undergoes a merger, acquisition, or sale of assets, your information may form part of that process. You will be notified in advance in such cases.

4.4 With Your Consent

Outside the circumstances described above, we will not provide your personal information to any third party without your explicit consent.

5. Data Retention and Security

We have adopted industry-standard technical and organizational measures to ensure the security of your information:

• SSL/TLS encryption: All communication between the website and servers is encrypted.
• Data encryption: Sensitive information stored on our systems is kept in encrypted form.
• Access controls: Only authorized staff can access your information.
• Regular security reviews: Our systems are monitored regularly for security.
• Data minimization: We collect and retain only the information that is necessary.

5.1 Data Retention Period

We retain your information for as long as your account is active or as needed to provide our services. Even after an account is closed, certain information may be kept for the period required by law for legal obligations, dispute resolution, or security purposes.

6. Your Rights

You have the following rights regarding your personal information:

1. Right of access: You have the right to request details of what information we hold about you.
2. Right to rectification: If your information is inaccurate or incomplete, you can request that it be corrected.
3. Right to erasure: In certain circumstances you have the right to request that your information be deleted.
4. Right to restrict processing: During a dispute you can request that processing of your information be temporarily restricted.
5. Right to data portability: You can request your own data in a structured format.
6. Right to object: You have the right to object to the processing of your information for specific purposes.

To exercise these rights, email [email protected] or contact us via 24/7 live chat. We will process your request as quickly as possible.

7. Privacy of Minors

okbje is for users aged 21 and above only. We do not intentionally collect information from minors. If we become aware that information has been collected from a person under 21, we will delete it immediately and close the relevant account.

If you believe a minor's information is present on our platform, please notify us immediately.

8. International Data Transfers

To operate our services, your information may be processed or stored on servers located in various countries. Wherever data is transferred, we ensure that appropriate safeguards are in place and that your information is handled in accordance with the standards of this policy.

9. Third-Party Links

Our website does not contain links to third-party websites. However, the payment gateway providers used in our services (such as bKash, Nagad, Rocket, Upay) are governed by their own privacy policies. When using their services during payment processing, the privacy policy of the relevant provider will apply.

10. Changes to This Policy

okbje reserves the right to update this privacy policy from time to time. For any significant changes, we will notify you by email or by posting a notice on the website. Continued use of our services after changes have been made will be taken as acceptance of the updated policy. The "Last updated" date at the top of this policy will always reflect the date of the most recent change.

11. Contact Us

If you have any questions, concerns, or complaints about this privacy policy, please contact us using the details below:

• Email: [email protected]
• Live chat: 24/7 support in Bengali available through the website

We will try to respond to your requests or questions as quickly as possible and will remain respectful of your privacy. okbje is committed to maintaining itself as a safe and transparent platform worthy of your trust.